Skip to main content
Free to explore, pay when ready

AI answering servicepricing that works

Start free, scale as you grow. Every plan includes our core AI receptionist features with no hidden fees, no per-minute fees, and no long-term contracts.

Text-to-book or live voice — pick your product

Always on
24/7 call coverage
Reliability
Reliable & always-on
Flexibility
No long-term contract
Control
Cancel anytime

Growth

$149/month

Recommended

Grows with your team.

Starter

250

minutes included

Growth

500

minutes included

Pro

1,500

minutes included

Scale

3,000

minutes included

Get Started

Starter

Your off-hours, covered.

$79/month

250 minutes included

$0.40/min overage

First month $49, then $79

Get Started
  • 250 AI minutes/month
  • AI answers, books jobs & manages your calendar
  • 1 phone number
  • Unlimited team members
  • Call recording
  • Automated review requests
  • CRM & follow-ups
  • Analytics & reporting
  • Estimates & invoices
  • SMS notifications
  • Email support
Recommended

Growth

Grows with your team.

$149/month

500 minutes included

$0.40/min overage

Get Started
  • 500 AI minutes/month
  • AI answers, books jobs & manages your calendar
  • 2 phone numbers
  • Unlimited team members
  • Call recording
  • Automated review requests
  • CRM & follow-ups
  • Analytics & reporting
  • Estimates & invoices
  • SMS notifications
  • Priority support

Pro

Built for high volume.

$299/month

1,500 minutes included

$0.40/min overage

Get Started
  • 1,500 AI minutes/month
  • AI answers, books jobs & manages your calendar
  • 5 phone numbers
  • Unlimited team members
  • Call recording
  • Automated review requests
  • CRM & follow-ups
  • Analytics & reporting
  • Estimates & invoices
  • SMS notifications
  • Dedicated support

Scale

One AI, all locations.

$599/month

3,000 minutes included

$0.40/min overage

Get Started
  • 3,000 AI minutes/month
  • AI answers, books jobs & manages your calendar
  • 10 phone numbers
  • Unlimited team members
  • Call recording
  • Automated review requests
  • CRM & follow-ups
  • Analytics & reporting
  • Estimates & invoices
  • SMS notifications
  • Dedicated support
Agency / High Volume

Need more than 3,000 minutes?

Custom solutions for agencies, franchises, and high-volume businesses. Get dedicated support and volume discounts.

5,000+ minutesCustom AI trainingDedicated account managerVolume discounts
Contact Sales

Comparison

Compare all features

See exactly what's included in each plan.

FeatureStarterGrowthProScale
AI Minutes250/mo500/mo1,500/mo3,000/mo
Phone Numbers12510
Team MembersUnlimitedUnlimitedUnlimitedUnlimited
AI books jobs & manages calendar
Call Recording
Automated review requests
CRM & follow-ups
Analytics & reporting
Estimates & invoices
SMS Notifications
SupportEmailPriorityDedicatedDedicated
Overage Rate$0.40/min$0.40/min$0.40/min$0.40/min

Hear it before you pick a plan

Call our line and the Callbook AI receptionist itself answers — ask it about plans, or book a free setup call. What you hear is exactly what your customers would get.

Call the demo: (904) 799-5138

FAQ

Frequently asked questions

Everything you need to know about pricing.

What to Know Before Choosing an AI Answering Service

Per-Minute Pricing vs Flat-Rate Plans

Most answering services charge per minute or per call, making monthly costs unpredictable. A 3-minute call to schedule an HVAC tune-up and a 45-second booking confirmation cost different amounts, so your bill fluctuates with call volume and caller behavior — exactly the things you cannot control. Callbook uses flat-rate plans with included minutes. The Starter plan at $79 per month includes 250 AI minutes, which covers many typical calls depending on complexity. If you exceed your plan, overage is $0.40 per minute rather than a surprise on next month's invoice.

What Included Minutes Actually Cover

Every inbound call answered by the AI receptionist counts against your plan minutes. This includes the full conversation: greeting, collecting caller details, checking your connected calendar, booking the appointment, and confirming the time. Calls that go to voicemail or are forwarded to your personal line before the AI picks up do not consume minutes. The ROI calculator can help estimate how many minutes your business typically needs based on your call volume and average call length.

How AI Answering Compares to Hiring

A full-time receptionist costs $35,000 to $45,000 per year, covers roughly 40 hours per week, and cannot answer two calls at once. The Pro plan at $299 per month covers up to 1,500 minutes — more than most five-person teams generate — and works every hour of every day including weekends and holidays. For a detailed comparison, the break-even point where AI becomes cheaper than a dedicated hire is reached within a few weeks for most service businesses. Most service businesses cross that threshold in their first month of operation — whether it is a cleaning company, salon, or moving company. Read our full cost comparison for 2026 numbers.

Free to explore, pay when ready

Ready to never miss a call again?

Sign up free to explore. Choose a plan when you are ready to go live.

Callbook Pricing | AI Answering Service from $79/mo