Everything journalists need to cover Callbook. Download brand assets, access company information, and find press contacts.
Callbook is an AI-powered phone receptionist platform founded in 2024 in San Francisco, California. The company was created to solve a critical problem for service businesses: missed phone calls that result in lost customers and revenue.
Founded by Michael Chen, a former Google engineer, and Sarah Johnson, a Stanford PhD and former Amazon Alexa AI lead, Callbook uses advanced natural language processing to answer calls 24/7, understand customer needs, book appointments, and capture leads automatically.
Today, Callbook serves over 10,000+ service businesses across 22 industry verticals including plumbing, HVAC, electrical, automotive repair, medical practices, and legal firms. The platform has answered more than 1 million calls and helped customers generate over $50 million in additional revenue.
Numbers that demonstrate Callbook's impact on service businesses
Meet the leadership team behind Callbook
Co-Founder & CEO
Michael Chen is the Co-Founder and CEO of Callbook. Before founding Callbook in 2024, Michael spent 15 years at Google, where he led teams building voice AI systems including Google Voice and Google Assistant for Business. He holds a BS in Computer Science from MIT and an MBA from Stanford GSB. Michael started Callbook after witnessing his father's plumbing business struggle with missed calls and lost revenue.
Co-Founder & CTO
Sarah Johnson is the Co-Founder and CTO of Callbook. She holds a PhD in Natural Language Processing from Stanford University, where her research focused on conversational AI systems. Before Callbook, Sarah spent 8 years at Amazon, where she led AI teams developing Alexa's business features and voice recognition capabilities. She is passionate about making enterprise-grade AI accessible to small businesses.
Recent announcements and company news
Callbook announces it has successfully answered over 1 million phone calls using its AI receptionist technology, helping service businesses capture an estimated $50 million in additional revenue.
Funding led by Andreessen Horowitz will accelerate product development and expand into new service business verticals.
New AI specializations enable more accurate call handling for plumbers, HVAC technicians, electricians, and 19 other service industries.
For press release distribution lists, contact press@getcallbook.com
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Official boilerplate text for press coverage
Callbook is an AI-powered phone receptionist designed specifically for service businesses. Founded in 2024 by former Google and Amazon AI engineers, Callbook helps plumbers, HVAC contractors, electricians, and other service professionals answer every call 24/7, book appointments automatically, and capture leads that would otherwise be lost to voicemail.
Serving over 10,000 businesses across 22 industry verticals, Callbook has answered more than 1 million calls and helped generate over $50 million in revenue for its customers. The company's AI technology is trained on industry-specific terminology and workflows, enabling it to handle complex customer inquiries, schedule appointments, and provide accurate estimates.
Callbook is headquartered in San Francisco, California. For more information, visit getcallbook.com.
Usage: This boilerplate text may be used verbatim in press coverage about Callbook. For custom quotes or additional information, please contact our press team.
Get in touch with our communications team
For press inquiries, interview requests, or additional information about Callbook, please contact our communications team.
Response time: Within 24 hours on business days
Call our press hotline: (415) 555-PRESS
For media relations inquiries, you may also contact our PR agency:
Smith Communications
Jennifer Smith
callbook@smithpr.com
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