Stop missing electrical calls in New York.
Callbook is an AI receptionist that answers every call 24/7, books the job into your calendar, and texts you the details — so the next burning smell or dead breaker goes to you, not the electrician down the block.
Why New York Electrical Work is Different
New York's dense mix of pre-war brownstones, co-ops, condos, and high-rises means electrical emergencies often come with strict building requirements, permit complexities, and landlord callbacks. When a tenant reports sparks, total power loss, or exposed wires, the electrical contractor who answers first and books the same day usually keeps the account. Across Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Long Island, and Westchester, being available 24/7—not just business hours—wins the job.
If Callbook books just one extra job a month, it has already paid for itself several times over.
Most shops miss far more than one call a month.
How it works
It answers every call — 24/7
On a job, under a sink, or asleep at 2am, your AI picks up on the first ring and talks like a real receptionist.
It books the job
It collects the name, address, and problem, then drops the appointment straight into your calendar.
It texts you the details
You get an instant text with the job and the customer’s number — show up and get paid.
Live in about a day. Keep your current number. We set it up for your shop.
What your AI receptionist handles
Every call answered in NYC
Whether you're on a co-op inspection, pulling wire in a basement, or asleep at 2am, Callbook picks up on the first ring and talks like your office manager.
Electrical jobs booked in real time
Collects the tenant name, building address, unit number, and problem (sparks, total outage, breaker tripping) — then drops the appointment straight into your calendar.
Emergency triage
Recognizes total power loss or exposed wires, can route urgent calls to you immediately, and flags high-value work so you dispatch crews first.
After-hours and weekend coverage
Nights, weekends, holidays—exactly when tenant emergencies spike and other electricians miss them.
Instant SMS alerts
The moment a call ends, you get a text with the job details, customer number, and whether it's a panel upgrade, rewire, or emergency call-out.
Spanish-speaking callers
Handles Spanish-speaking customers so you don't lose jobs in NYC's diverse neighborhoods.
Here’s what a call sounds like
An example of the caller experience.
How it stacks up
| Voicemail | Answering service | Hire a receptionist | Callbook | |
|---|---|---|---|---|
| Monthly cost | Free | $200–$1,500 | $3,000+ | $79 |
| Answers 24/7 | Sometimes | |||
| Actually books the job | Rarely | |||
| Knows your trade | ||||
| Texts you every lead | Sometimes | |||
| Never calls in sick |
Why New York shops pick Callbook
Dense pre-war housing + aging electrical systems
Brownstones, walk-ups, and older buildings across NYC have original cloth-wrapped wiring, fuse panels, and outdated infrastructure. A sparking outlet or breaker that keeps tripping often needs urgent attention, and tenants call the first contractor who picks up.
Co-op, condo, and commercial permits
Work in buildings often requires board approval, DOB permits, and inspections before you can even start. Electricians who book the call, collect the building details, and confirm the scope close more jobs than those relying on voicemail callbacks.
Five-borough coverage + long travel times
Serving Manhattan, Brooklyn, Queens, the Bronx, Staten Island, plus nearby Long Island and Westchester means crews are often on jobs across the city. An AI receptionist books new calls while you're between appointments—no missed leads to competitors.
24/7 emergency demand
Electrical emergencies (no power, burning smell, exposed wires) don't wait for business hours. Late-night and weekend calls are often the highest-value work, but also the easiest to lose if you're not answering.
Simple, flat pricing
Questions electricians ask
Will my customers know it's an AI?
Most can't tell — it talks naturally, understands electrical emergencies, asks about building access, and books the appointment. Either way, callers far prefer a helpful voice that confirms them quickly over hitting voicemail and calling the next electrician.
Do I have to change my phone number?
No. You keep your existing number. We forward your calls to Callbook (or just your missed and after-hours calls — your choice), so nothing changes for your customers.
What happens if it can't handle a call?
It's built to take a message, capture the caller's number, and text you immediately so you can follow up — and for true emergencies it can route urgent calls straight to you. You never lose the lead.
How long does setup take?
Usually about a day. I'll set it up for your shop — your services, your hours, your service area (Manhattan to Westchester) — and you can hear it working before any real customer ever calls.
Does it work after hours and on weekends?
Yes — 24/7/365, including nights, weekends, and holidays. That's when most electrical emergencies happen and when your competitors are sending callers to voicemail.
Is there a contract?
No contract. It's a flat $79/month, no per-minute fees, and you can cancel anytime.
Serving more than New York: Electrical answering service · all locations · all industries · pricing
Ready to stop missing calls?
Get Callbook set up for your shop and never send a New York customer to voicemail again.