Las Vegas never sleeps. Your phone line shouldn't either.
Callbook is an AI receptionist that answers your Las Vegas security company's calls 24/7, in English and Spanish. It asks the right questions about cameras, alarms, or monitoring, books the estimate straight onto your calendar, and texts you a summary. Flat $79/month, no contract, and you keep your existing number. Live in about a day.
In a 24/7 city, a missed security call is a lost contract
Las Vegas runs around the clock, and so do the calls a security company gets. A homeowner in Summerlin returns from a trip to a tripped alarm. A Henderson business owner spots a smashed window on their phone at 2 a.m. and wants cameras installed yesterday. A snowbird leaving a vacant home in Spring Valley wants monitoring set up before flying back north, and a short-term rental host needs door sensors before the next check-in. These calls land at every hour, often while you're on a ladder running cable or finishing a panel install across the valley. The desert heat, the constant tourist churn, and a steady flow of vacant and second homes keep the phone ringing day and night. When it goes to voicemail, the caller doesn't wait, they dial the next company on their search results. Callbook makes sure a real, helpful voice picks up every time, so the lead becomes a booked estimate instead of a competitor's job.
If Callbook books just one extra job a month, it has already paid for itself several times over.
Most shops miss far more than one call a month.
How it works
It answers every call — 24/7
On a job, under a sink, or asleep at 2am, your AI picks up on the first ring and talks like a real receptionist.
It books the job
It collects the name, address, and problem, then drops the appointment straight into your calendar.
It texts you the details
You get an instant text with the job and the customer’s number — show up and get paid.
Live in about a day. Keep your current number. We set it up for your shop.
What your AI receptionist handles
Captures after-hours and overflow calls
When you're on a job, asleep, or already on another line, Callbook picks up. Every late-night alarm scare and overflow estimate call in Las Vegas gets answered and booked instead of going to voicemail.
Answers in English and Spanish
Callbook speaks both fluently and switches automatically based on the caller. A Spanish-speaking homeowner or property manager gets the same smooth booking experience as anyone else.
Books estimates onto your calendar
It asks whether the job is cameras, an alarm, or monitoring, gathers the address and details, and drops the appointment straight onto your Google Calendar, Jobber, Housecall Pro, or ServiceTitan.
Texts you a summary after every call
The moment a call ends, you get a text with the caller's name, what they need, and when they're booked, so you can prep the right gear before you arrive. Callbook does not auto-text the customer back.
Here’s what a call sounds like
An example of the caller experience.
How it stacks up
| Voicemail | Answering service | Hire a receptionist | Callbook | |
|---|---|---|---|---|
| Monthly cost | Free | $200–$1,500 | $3,000+ | $79 |
| Answers 24/7 | Sometimes | |||
| Actually books the job | Rarely | |||
| Knows your trade | ||||
| Texts you every lead | Sometimes | |||
| Never calls in sick |
Why Las Vegas shops pick Callbook
Round-the-clock demand needs round-the-clock answers
A break-in or a tripped alarm doesn't wait for business hours, and neither do the calls. Callbook answers at 2 a.m. on a Saturday the same way it does at noon, capturing every after-hours lead from across the valley instead of letting it roll to voicemail.
Vacant and second homes drive monitoring calls
Snowbirds, traveling owners, and short-term rental hosts in Summerlin, Henderson, and Spring Valley all want eyes on empty properties. Callbook asks whether it's a camera install, alarm, or remote monitoring job and books the site visit while the caller is still motivated.
Built for installers who are never at a desk
You're pulling wire in an attic or programming a keypad, not sitting by the phone. Callbook handles the call so you don't have to stop, then texts you the full summary so you can follow up between jobs.
Bilingual coverage for a bilingual workforce
Las Vegas has a large Spanish-speaking community, from homeowners to property managers. Callbook switches between English and Spanish naturally, so a caller who'd otherwise hang up gets booked instead of lost.
Simple, flat pricing
Questions security companies ask
How much does Callbook cost?
It's a flat $79 per month with no contract. That includes 250 minutes of calls, which covers a typical security company's volume, and any extra minutes are just $0.40 each. No setup fees and no per-call charges.
Can it answer calls in Spanish?
Yes. Callbook answers 24/7 in both English and Spanish and switches automatically based on the caller, which matters a lot for serving Las Vegas homeowners and property managers.
Will it work with my scheduling software?
Yes. Callbook books estimates and installs straight onto Google Calendar, Jobber, Housecall Pro, or ServiceTitan, so jobs land where you already manage your day.
Do I have to change my phone number?
No. You keep your existing number and Callbook answers on it. Setup takes about a day, and after every call it texts you a summary of who called and what they booked.
Callbook for security in other cities
Serving more than Las Vegas: Security answering service · all locations · all industries · pricing
Ready to stop missing calls?
Get Callbook set up for your shop and never send a Las Vegas customer to voicemail again.