PlumbingMesa, AZ
Westside Plumbing & Drain
Owner: Carlos Mendez
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The Challenge
Running a 3-truck operation meant Carlos was constantly crawling under houses or inside walls when his phone rang. His wife was answering calls between her own job, but couldn't always get to them. They estimated they were losing 3-4 potential jobs per week to voicemail.
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The Solution
Started with Callbook's basic plan to handle overflow calls. Within a month, switched to having it handle all incoming calls so Carlos could focus entirely on jobs.
23%
More jobs booked
$1,850
Extra revenue per week
4
Hrs saved weekly
“Honestly I was skeptical about AI answering my phone. But the first week, it booked a $400 water heater install while I was elbow-deep in a sewer line. My wife finally stopped getting calls during dinner. That alone was worth it.”
CM
Carlos Mendez
Westside Plumbing & Drain